Last updated: October 03, 2026
The data controller for this service is:
| Purpose | Legal Basis |
|---|---|
| Providing and maintaining the Service | Contract performance |
| Billing and payment processing | Contract performance |
| Customer support | Contract performance / Legitimate interest |
| Service notifications (billing, security, policy updates) | Legitimate interest |
| Security and fraud prevention | Legitimate interest |
| Product optimization and analytics | Legitimate interest |
| Legal compliance | Legal obligation |
| Marketing communications (optional) | User consent |
We may aggregate or de-identify data for statistical analysis. Such data cannot be traced to specific individuals.
| Type | Purpose | Can be disabled |
|---|---|---|
| Strictly Necessary | Maintaining login, core functionality | No |
| Functional | Language preferences, personalized settings | Yes |
| Analytics | Anonymous usage statistics, product optimization | Yes |
| Marketing (optional) | Targeted advertising and performance measurement | Yes |
We use analytics tools including [Google Analytics]. You can adjust your preferences through your browser settings or our Cookie Management Center.
We do not sell your personal information, including as defined under applicable laws such as CCPA. We only share information in the following circumstances:
In the event of a security incident affecting your rights, we will notify you and relevant regulators within 72 hours of discovery, as required by law. Please keep your account credentials secure and do not share them with others.
| Data Type | Retention Period | Disposal upon Expiry |
|---|---|---|
| Account Information | Active period; 90 days after account deletion | Delete or anonymize |
| Transaction Records | As required by law (typically 7 years) | Delete or archive |
| Support Records | 3 years | Secure deletion |
| Security Audit Logs | 12 months | Secure deletion |
To exercise the following rights, contact us at privacy@calforge.tech. We will process your request within 30 calendar days.
| Right | Description |
|---|---|
| Right to Know | Understand what data we collect and how we use it |
| Right to Access | Obtain a copy of your personal data |
| Right to Rectification | Correct inaccurate or incomplete information |
| Right to Erasure | Request deletion of data under certain conditions |
| Right to Restrict Processing | Pause data processing under certain conditions |
| Right to Data Portability | Obtain your data in machine-readable format |
| Right to Object | Object to processing based on legitimate interest or marketing |
| Right to Withdraw Consent | Withdraw consent for processing based on consent |
If you believe we have not handled your data appropriately, you have the right to lodge a complaint with your local data protection authority.
With your consent, we may send marketing information about our products and services via email, SMS, or in-app notifications. You can unsubscribe at any time by clicking the "unsubscribe" link in emails, disabling marketing notifications in your account settings, or contacting us. Unsubscribing does not affect service-related notifications such as billing and security alerts.
Our servers and partners may be located in [regions such as Singapore, United States]. For cross-border transfers, we protect data through:
This service is intended for users who are at least 18 years old. We do not knowingly collect information from users below this age. If you believe your child has provided us with personal information, please contact us immediately at privacy@calforge.tech and we will promptly delete the information.
This service may contain links to third-party websites or integrate with third-party services. This policy only applies to information we directly collect. We are not responsible for third-party data practices. We recommend reviewing their policies before using their services.
We may update this policy from time to time. For material changes, we will notify you at least 15 days in advance via email or in-app notification, and update the "Last Updated" date at the top of this page. Continued use after the effective date constitutes acceptance of the updated policy.